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About Us

We believe IT companies can do a lot more for the businesses they serve. They can ask better questions, solve bigger problems, and help clients make decisions that move their businesses forward.

That’s what we’re working toward at New Charter.

Bringing together people who know their craft, care about their clients, and aren’t particularly interested in doing things a certain way just because that’s how they’ve always been done.

Our Story

New Charter is rewriting IT partnership for the path ahead, guiding you to a future powered by human ingenuity and technological innovation.

We bring together experienced IT teams across North America, combining the personal relationships and local knowledge our clients have come to count on, with the expertise and resources of a much larger organization.

That means you get people who know your business, understand your challenges, and can handle the technology you rely on every day. And when you need something more—whether that’s advanced cybersecurity, business consulting, AI, or help tackling a complicated project—we have a whole network of specialists to bring into the conversation.

Your local team stays your local team. They just have a lot more people and expertise behind them.

CEO Peter Melby

We know technology decisions aren’t always straightforward. What’s right for one business might make absolutely no sense for another.

That’s why we start by listening, asking questions, and understanding what you’re actually trying to accomplish. Sometimes that means solving an immediate problem. Other times, it means helping you see an opportunity you hadn’t considered.

Either way, we want the work we do to make a real difference to your business.

Peter Melby - CEO, New Charter

Mission + Vision

We created New Charter to become the world’s leading IT services partner by pioneering industry-best services, market-shaping innovation, and a commitment to trusted relationships that unlocks unmatched value for clients, employees, and partners.

We’re rewriting IT partnership for the path ahead.

Local expertise backed by nationwide strength

  • 1,300+Employees
  • 50+Markets
  • 30+Locally Operated Teams
Our History

Charting a smarter course to tomorrow

New Charter’s story started long before New Charter itself existed.

Our roots stretch back decades, through independent IT companies that built their businesses one client relationship at a time.

Here’s how those separate stories became part of something bigger.

  1. 1976

    The Early Days

    DS Tech in Michigan and MCA in Tennessee are among the earliest businesses in what would eventually become the New Charter network.

    Systems Solutions in Kentucky and CTSI in Texas also have roots stretching back decades.

  2. BEFORE 2019

    Making a Name for Themselves

    Over the years, these independent companies built their own teams, earned the trust of local businesses, and developed expertise shaped by the clients and communities they served.

  3. 2019

    New Charter Takes Shape

    New Charter is founded in 2019 by Mitch Morgan., with ActiveCo, DCG, Apex, and PennComp among its first four companies.

    The idea: bring together established IT businesses and give them more opportunities to grow and work together.

  4. TODAY

    A New Chapter for New Charter

    What started with a handful of companies has grown into a network of more than 30 teams across North America.

    Today, we’re bringing those teams closer together, sharing what we’ve learned, and building new services and capabilities around what our clients need next.

    And we’re just getting started.

All Across North America

Our local offices

PennComp LLC

PennComp offers IT outsourcing services in Houston for businesses of all sizes, enabling cloud computing & powerful networking integration services.

CommTech Industries

Commtech is a premier IT solutions provider with over 3 decades of industry experience. We offer new and higher levels of IT solutions since 1990s.

Nettech

We handle all aspects of your IT environment, including help desk support, project services, asset management, software management, vendor relationships.

Biz Technology Solutions

Biz Technology Solutions delivers reliable IT consulting, managed IT services, and cybersecurity in Mooresville, NC. Trusted by businesses for 20+ years.

MCA Technology Solutions

Are you looking for comprehensive IT solutions? MCA offers managed services, cloud computing, cybersecurity, and 24/7 support tailored to your business …

Element Technologies, LLC

Element Technologies offers IT services, cybersecurity, document management, AI, and education, with a focus on security and high-end technology support.

Element Technologies, LLC

Element Technologies offers IT services, cybersecurity, document management, AI, and education, with a focus on security and high-end technology support.

GraVoc

GraVoc, a New Charter Technologies company, provides managed IT, cybersecurity, ERP consulting, and Microsoft Cloud services across Massachusetts.

BNMC

Struggling with IT issues slowing growth? Since 1991, BNMC has delivered reliable and affordable IT solutions to help businesses in MA and NH succeed.

Olmec Systems LLC

Discover how Olmec transforms IT strategy into measurable success for New Jersey businesses. From tailored IT planning to seamless implementation, Olmec helps …

ProTech IT Solutions

We specialize in providing expert Managed IT Services & Solutions through a friendly, personalized approach. We solve your challenges, reduce your costs.

Tech Group

Managed IT Support tailored to Vermont businesses. 24/7 support, proactive monitoring, cybersecurity, disaster recovery, and cloud solutions.

ADNET Technologies

ADNET Technologies is a top IT company in Connecticut and Albany NY. Dedicated managed service provider for IT support, cybersecurity & cloud.

Braver Technology Solutions

Braver Technology strives to evolve the way organizations manage their technology by making it as easy as possible. We deliver exceptional value through hands- …

NetSource One

NetSource One, a New Charter Technologies company, delivers trusted managed IT services, cybersecurity, and technology consulting across Michigan.

Verus

For over two decades, Verus has been at the forefront of IT innovation, delivering scalable and secure technology solutions to businesses across industries.

Element

Element Technologies offers IT services, cybersecurity, document management, AI, and education, with a focus on security and high-end technology support.

Systems Solutions

Systems Solutions is the best IT solutions provider in Kentucky that encompasses technology solutions as well as IT infrastructure, cloud, & cyber security.

Stronghold Data

Stronghold Data provides essential business-critical services, encompassing enterprise IT solutions, managed IT services, and cloud services.

Dynamic Edge

Explore Dynamic Edge’s robust IT solutions tailored for modern businesses. Specializing in tech support, IT consulting & Cybersecurity since 1999.

DS Tech

DS Tech is the premier IT solutions provider that offers proactive IT planning, IT support services, cloud support, and cybersecurity services.

Greystone Technology

We’ve been providing outsourced IT, tech support, and website and application development services with a people-first approach for companies across Colorado …

Netropole Inc.

Since 1995, we’ve made it Netropole’s mission to help small businesses in The Greater Portland/Vancouver Area eliminate computer problems and boost profit- …

New Charter - Washington

For 25 years, our Newport team has helped businesses across Newport, Spokane, Coeur d’Alene, Sandpoint, and the Inland Northwest make technology simpler, more secure, and more useful. Our local team brings you people who know your business and your market, backed by expertise and resources from across New Charter.

Kinetix

Kinetix is the leader in IT security and support for high-growth and startup businesses, providing simple and affordable solutions. Contact us today.

Cyber74

Cyber74 partners with IT providers and MSPs to deliver enterprise-level cybersecurity services that help you deepen client trust and scale your business.

Apex Technology Management

Facing IT challenges? Our leading IT solutions in California deliver expert technology services that boost your business efficiency, security, and growth.

DCG Technical Solutions

Strategic and Comprehensive IT Consulting in LA Since 1993 … DCGLA provides strategic IT Services tailored to your business. Our expert team ensures efficiency, …

ICG Technology - Miami FL

We exist to stabilize, standardize, and modernize our clients’ IT so their people can focus on what matters most.
We’re raising the bar for MSPs by replacing call-center chaos with dedicated, people-first partnerships where security is usable, compliance is routine, and IT finally becomes invisible.

Featured

Partnership starts with people. We’ve got the best.

New Charter has some incredible people on our team, each with their unique journey to get where they are. Here are some of the featured stories.

Meet your IT Dream Team

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