Managed IT Support
Round-the-clock system monitoring, responsive help desk services, and comprehensive network management to ensure seamless, interruption-free operations.

Since 1993, our Richmond team has been a trusted IT provider, delivering reliable managed IT services throughout Richmond and Central Virginia. Our team is ready to partner with organizations seeking efficiency, resilience and growth, and brings decades of local experience, backed by expertise and resources from across New Charter.
As part of New Charter Technologies, Strategic Solutions provides enterprise-level managed IT services paired with the personalized support Richmond’s small and mid-sized businesses depend on. From reducing downtime to strengthening your cybersecurity posture and ensuring your IT infrastructure aligns with your business goals, our team delivers the expertise you need to scale with confidence.
Round-the-clock system monitoring, responsive help desk services, and comprehensive network management to ensure seamless, interruption-free operations.
Built-in threat monitoring, protection, and compliance support that safeguard your business from evolving cyber risks.
Secure, scalable cloud environments that enhance flexibility, streamline workflows, and support modern, distributed teams.
Strategic guidance to help you optimize your IT environment, support growth objectives, and improve overall operational efficiency.
Robust backup and disaster recovery processes that preserve critical data and ensure your business can quickly bounce back after disruptions.

With decades of local expertise and the strength of New Charter Technologies behind us, Strategic Solutions delivers managed IT services that keep Richmond businesses productive, secure, and competitive. Our team combines enterprise-level capabilities with personalized, hometown support. We take a proactive, partnership-driven approach ensuring your technology is always aligned with your goals and ready to grow with your business.
32+ Years of Proven Expertise: Trusted IT provider delivering reliable managed IT services in Richmond since 1993.
Local Team, National Resources: Richmond-based experts backed by New Charter Technologies’ enterprise capabilities.
Security-First Mindset: Proactive IT management and cybersecurity to protect your business.
From Central Virginia’s growing business hubs to its surrounding communities, Strategic Solutions delivers reliable, local IT expertise backed by enterprise-level capabilities. We help organizations across the region operate securely, efficiently, and with confidence in their technology.
Have questions about working with our Richmond team? Here are a few of the things businesses commonly want to know before getting started.