Support & Licensing
Get help when something isn’t working, make sense of licensing, and get the right Microsoft expertise involved when an issue needs more.
Get More From Microsoft
Microsoft is probably already a big part of how your business works. The harder part is keeping up with what’s available, what you actually need, and what’s worth paying attention to.
We help you make sense of it. From support and licensing to cloud, security, Copilot, business applications, and everything around them, our Microsoft experts help you use the right technology and get more from the investments you’ve already made.
Microsoft Expertise With the Credentials to Back It Up
A lot of technology companies work with Microsoft. Our relationship goes considerably deeper. New Charter holds Microsoft Solutions Partner designations and advanced specializations that recognize demonstrated expertise across Microsoft’s technology ecosystem.
- Modern Work
- Security
- Business Applications
- Infrastructure
- Data & AI
- Digital & App Innovation
- Azure Virtual Desktop
- Azure Networking Services
What Do You Need From Microsoft?
Your Microsoft environment doesn’t live in neat little product boxes. Security affects identity. Cloud affects infrastructure. Copilot depends on data, access, and governance.
Our expertise spans the Microsoft environment, so you can start with what you’re trying to accomplish instead of figuring out which specialist you need first.
Microsoft 365 & Modern Work
Support the tools your people use every day, from Microsoft 365 and Teams to collaboration, endpoint management, and productivity.
Azure & Cloud
Plan migrations, modernize infrastructure, manage Azure environments, and get ongoing cloud support.
Security
Strengthen identity, access, devices, applications, and data using Microsoft’s security ecosystem.
Copilot, Data & AI
Assess readiness, establish the right guardrails, deploy Copilot, and find practical ways to use Microsoft’s AI and data capabilities.
Business Applications & Development
Connect and improve business applications, integrations, workflows, and custom solutions across the Microsoft ecosystem.
There May Be More on the Table Than You Realize
Depending on what you’re planning and your eligibility, Microsoft may offer funding, incentives, assessments, workshops, or other programs to help organizations evaluate and adopt its technology.
We help identify the opportunities that may apply and navigate the process when there’s a fit.
Microsoft Is a Lot Easier When You Know Who to Ask
Maybe you know exactly what you need. Maybe Microsoft announced something interesting and now three people have forwarded it to you.
Either way, you don’t have to figure it out alone.
Get More From the Microsoft You Already Have
Better use of the Microsoft technology you're already paying for
Expertise across cloud, security, productivity, applications, data, and AI
Help navigating licensing and new Microsoft capabilities
Experienced support when issues get complicated
Planning and deployment help when you're ready for something new
Access to eligible Microsoft funding and incentive opportunities
One team connecting Microsoft decisions to the rest of your technology environment
RESOURCES
More Microsoft. Less Digging Through Microsoft Documentation.
Shadow AI in Your Business: How to Take Back Control
The IT You’re Overlooking Could Be Affecting Patient Care
Why ‘Cybersecurity Month’ Misses the Point
Top 10 IT Issues 24/7 Support Can Prevent
What Are You Trying to Do With Microsoft?
Need help with something that’s broken? Looking at Copilot? Planning an Azure project? Trying to make sense of licensing? Saw something Microsoft announced and now you’re wondering whether you need it?
Tell us what you’re working on. We’ll get the right people into the conversation.
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